5 + years in sales, service delivery, or customer success management experience.Bachelor’s degree or equivalent work experience and education.Develop and maintain close relationships with key management sponsors within a select group of named accounts (from key users to CXO ), becoming a trusted advisor to the customer.Collaborate from proposal through delivery to translate customer business and technical challenges into solutions based on Autodesk products & services.Advocate for customers' needs and provide feedback to internal teams on how we can better serve our customer.Identify growth opportunities and accelerate the adoption of new solutions by helping prioritize projects and support activities that deliver the best return on your customers' investment within the shortest timeframe.Build deep, positive relationships with customer leads and their teams, and work with the Autodesk account team to maintain high levels of customer satisfaction.Collaborate and execute on the Customer Success Plan (CSP) to ensure broad adoption of Autodesk solutions.Lead and own all post-sales activit ies to create recognizable business value for Autodesk’s top customers.Each roadmap, or success plan, supports the customer’s business goals, build sorganizational alignment, establishes measurable criteria for success, and helps the customerinnovate more quickly to gain a competitive advantage. Our staff combines industry domain expertise with comprehensive technical knowledge of the Autodesk portfolio to support our enterprise customers in defin ing and execut ing a strategic roadmap.

The Autodesk Customer Success group advises professionals in the building, infrastructure, manufacturing, and media & entertainment industries.

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